1. Complete the Evaluation Form

Evaluation Form

Please give us as much detailed information as possible.

1. The situation of the failure.
2. Whatever you may have already tried on your media.
3. Specify the exact spelling of directories, subdirectories and file names you desire to recover.

The more detailed information we have, the higher the success rate to recover your data.

2. Shipping

Remove all your media from your system and pack it up with Anti-static material (Read Packaging Instructions). Ship your media with signed Evaluation Form by a trackable shipping service

3. Print out Evaluation Form

Print the Evaluation Form and fax it to (647) 288-1618, or ship the signed Evaluation Form with your media.